5

Brought my suburban to the Chevy dealership to get my brakes done after getting some chirps while braking and turning. They told me I had a bent axel and they wouldnt change my brakes without replacing it for somewhere in the neighborhood of $1,200. I didnt believe them, car had no symptoms of a bent axel. The awesome staff at Autopros checked out my vehicle, confirmed I needed new brakes, and did some other routine maintenance stuff I wanted. They knocked it out in a day and all the chirps and squealing are gone. Would give 6 stars if I could. Finding a trustworthy, fast and efficient mechanic is a blessing. Thank you to everyone there.

Tyler, thank you for taking the time to share your experience. We are thrilled to hear that our team at Autopros provided you with the trustworthy and efficient service you were looking for. It's great to know that we were able to address your brake concerns and eliminate those irritating noises on your Suburban. We appreciate your kind words and are always here to provide top-notch care for your vehicle.

- Auto Pros Car Care
5

This is the place to take your car or truck. I had a problem with defective parts after they made repairs. I took my truck back, and they got it taken care of quickly. I highly recommend Autopro’s. Ryan is very knowledgeable, and he’s a man of integrity. I refer everyone to them.

Gabe, thank you for trusting your vehicle to Autopro's. We're glad we could fix the issue promptly and provide you with excellent service. Recommendations like yours mean the world to us. If you need anything in the future, don't hesitate to reach out.

- Auto Pros Car Care
5

AutoPros is the only mechanic our family goes to. They are trustworthy and excellent mechanics. Sadie does a great job of communicating and troubleshooting. I highly recommend them!

Karen, it's fantastic to know that AutoPros is the trusted choice for your family's vehicle needs! Thank you for highlighting our commitment to excellent service and reliable communication. We're always here to provide top-notch maintenance and repairs. Your recommendation means the world to us!

- Auto Pros Car Care
5

Thank you, Jon, for your fantastic 5-star review! We're thrilled that you had an exceptional experience with us. If there's anything else we can do for you, please let us know. We look forward to serving you again!

- Auto Pros Car Care
5

The folks at Auto Pros are wonderful to work with. Ive been a customer for five years and have been so happy with their service!

Thank you for being a loyal customer, Long time customer! We're thrilled to hear that you've had such a positive experience with us over the past five years. Our team at Auto Pros strives to provide the best service possible, and it means a lot to us that you appreciate our efforts. If there's anything else we can do for you, please don't hesitate to reach out.

- Auto Pros Car Care
4

EDIT: I had an initial bad experience, see description below. But Ryan the (owner) impressed me with the multiple attempts he made at requesting I come back to make it right. Apparently a tech had done something wrong or another and Ryan personally saw to it that the issue was resolved. Just like Ryan said to me over the phone after seeing my review and me calling him back, "Trust is a hard thing to earn, and as mechanics we make mistakes, but you know you can count on a shop when we are offering to do right by you and ask for you to let us fix the problem". I will definitely consider the latter of this visit to comeback and do business with these guys again in the future. I brought my vehicle here about a month ago to do a full service inspection on a new for me used vehicle. I got back great information which checked out with a few other places I took it too for 2nd verification. So I was happy with the shop and left a good review for them on the CarFax app. A week ago I got an email saying come in for a free AC checkup. Since its summer time I figured I haven't had any problems with my AC why not just in case since its free. After dropping my car off and waiting an hour, I get back to the front desk to be told by their receptionist that my AC was low and had almost 0 coolant. I thought, that's not right, just before I gave her the keys and she asked me if anything was wrong with my AC and I said no, just wanted to have you guys look at it for the free promo and for possible preventative maintenance. I was quoted $308 to fill up the AC coolant. I stated no thank you and left. As soon as I got in my car and turned on the AC no more cold air at all and just before on my way to the shop I tested it to make sure to tell them how my AC was working. So long story short. If they are offering something free don't try and take advantage, or else you will get taken advantage of. I do not recommend taking your vehicle here. Bait and switch free promo, come in to get something free, which is them creating a free problem, only for you to pay to fix it. Will never be doing business with them again.

Hi Leo, I want to sincerely apologize for the experience you had at Auto Pros. This is certainly not the level of service we strive to provide. We value your feedback and would be grateful if you’d allow us the chance to resolve the issue by bringing your vehicle back in. Please don’t hesitate to reach out directly so we can assist you further. Thank you, Ryan

- Auto Pros Car Care
5

The owner and his team are awesome. Their attention to detail is top notch and their service is just as excellent. When you bring your vehicle here for service they text you a detailed inspection of your vehicle that you can easily refer back to for reference in the future and the mechanics are very black and white about what are serious issues and what are just parts/problems to have reinspected in the future. I’ve brought two vehicles to them and have had the same world class experience both times. They aren’t pushy and have very competitive pricing. I dropped my vehicle off before hours and picked it up after hours and they were able to work with that and make the whole experience seamless. This is the only shop I will take my vehicles to have any mechanical work done and would recommend them to anyone looked for an honest locally owned auto shop to keep your car running smooth. Thanks Auto Pros!

Thank you for the amazing review, Cameron! We truly appreciate your kind words and are thrilled to hear about your exceptional experience at Auto Pros. Our team takes pride in providing top-notch service, attention to detail, and transparent communication. Your trust means the world to us, and we're grateful for your recommendation. We'll always be here to keep your vehicles running smoothly. Thanks again for choosing us!

- Auto Pros Car Care
5

amazing place! great customer service, my car broke down nearby and they walked me through how to get there safely. I had a lot of car issues but they helped me immensely, and ensured that everything on the check engine light codes were cleared. they also paid for my Ubers. super honest and kind people! I appreciate your service so much!

Lauren-Marie, thank you for your outstanding review! It's great to know that we were able to assist you with your car troubles and make the experience as seamless as possible. Our team takes pride in providing excellent customer service and ensuring that all of your concerns are addressed. We look forward to continuing to exceed your expectations in the future!

- Auto Pros Car Care
5

As always, Auto Pros does a fantastic job for a fair price and in a more than timely manner. Wouldn't trust my car with anyone else.

We appreciate your loyalty, John! Thank you for trusting us with your car.

- Auto Pros Car Care
4

I brought my 2010 Hyundai Accent in due to ongoing issues: fuel splash-back, poor fuel economy, and multiple check engine codes (P0301, P0497, P0451, P0455). I paid almost $200 for a diagnostic, but unfortunately, I left without any clear answers. The shop spent most of the day with my car, cleared the codes, and told me to come back if the issue happened again. I have come back to the shop on Tuesday with investing nearly $800 in repairs. The charcoal canister was replaced, and the codes were cleared. Now it’s Thursday and I am back in the shop because I have the same check engine light on with the EVAP system. The receptionist knows me by name, it’s wonderful. Hopefully I won’t be back for at least a month, but I will probably be back tomorrow with the way this is going. I don’t think it’s anything that the shops doing wrong or to improve on, but it’s very frustrating to have car issues consistently and putting a lot of money towards it being fixed. Especially when you work, and have to take off of work to do it. I will say it’s best if you don’t drop your car off and you wait because from experience the mechanic talks to you about the issues rather than when you drop off your car. It’s always nice to get spoken to about the issues, and be able to understand what’s wrong with the vehicle. Sadie has been a wonderful person, and Ethan was explaining and showing me what was wrong with the vehicle pretty well. Thank you Auto Pros Team but hopefully I don’t have to be back for a good bit!

Robert, we apologize for any inconvenience caused by the ongoing issues with your car. We understand how frustrating it can be to invest time and money into repairs without finding a clear solution. We appreciate your kind words about our staff members and their efforts to explain the issues to you. Our team will work diligently to address any remaining concerns and ensure a satisfactory resolution. Thank you for choosing Auto Pros, and we hope to provide you with a more positive experience in the future.

- Auto Pros Car Care